Facturiadocs

muestras_approval_required

The printed samples for this empresa are assembled and nobody has approved sending them yet.

The printed samples for this empresa are assembled and nobody has approved sending them yet.

Codemuestras_approval_required
Typeunprocessable_error — Well formed, but breaks a domain rule
HTTP422
Retriable?No

What to do

FACTURIA UPLOADS AND FILES THEM (G4, 2026-09-07), behind ALLOW_LIVE_MUESTRAS_UPLOAD. What is owed is that a person LOOK at the kit: the SII reviews the printed representación — the page a customer receives — and that is the empresa's printed identity for years, with no «retirar» beside «Enviar al SII». onboarding.steps[] carries the approval page, which lists every PDF that would be sent.

Retrying the same request will fail the same way. Change the request, not the frequency.

The envelope

{
  "error": {
    "type": "unprocessable_error",
    "code": "muestras_approval_required",
    "message": "…",
    "hint": "FACTURIA UPLOADS AND FILES THEM (G4, 2026-09-07), behind ALLOW_LIVE_MUESTRAS_UPLOAD. What is owed is that a person LOOK at the kit: the SII reviews the printed representación — the page a customer receives — and that is the empresa's printed identity for years, with no «retirar» beside «Enviar al SII». `onboarding.steps[]` carries the approval page, which lists every PDF that would be sent.",
    "retriable": false,
    "doc_url": "https://docs.facturia.cl/errors/muestras_approval_required",
    "request_id": "req_01K2R7Q9M4T2VB"
  }
}

Program against code, never against message — the prose can be rewritten, the code cannot (§5.8).

hint and retriable arrive in the response with these exact values: they are a function of code and come from the same dictionary GET /v1/error_codes serves, so the envelope and the dictionary cannot disagree. Both are English on the wire by design — one registry, one language. More in The error envelope.

See also

The machine-readable copy of this page lives at GET /v1/error_codes, unauthenticated.

On this page