reference_not_accepted

A reference points at a document the SII has not accepted.

What to do

A document still settling will be accepted in seconds to a few minutes — retry then. One the SII rejected does not exist as far as the SII is concerned, so a reference to it cannot be honoured. references[n].force: true overrides for a document emitted outside Facturia.

The envelope

{
  "error": {
    "type": "unprocessable_error",
    "code": "reference_not_accepted",
    "message": "…",
    "hint": "A document still settling will be accepted in seconds to a few minutes — retry then. One the SII rejected does not exist as far as the SII is concerned, so a reference to it cannot be honoured. `references[n].force: true` overrides for a document emitted outside Facturia.",
    "retriable": true,
    "doc_url": "https://docs.facturia.cl/errors/reference_not_accepted",
    "request_id": "req_01K2R7Q9M4T2VB"
  }
}

Program against code, never against message — the prose can be rewritten, the code cannot (§5.8).

hint and retriable arrive in the response with these exact values: they are a function of code and come from the same dictionary GET /v1/error_codes serves, so the envelope and the dictionary cannot disagree. Both are English on the wire by design — one registry, one language. More in The error envelope.

See also

The machine-readable copy of this page lives at GET /v1/error_codes, unauthenticated.