# global_discount_not_available_for_channel (/en/docs/errores/global_discount_not_available_for_channel)

`global_discounts` was sent on an `emission_channel=sfg` empresa.

|                |                                                               |
| -------------- | ------------------------------------------------------------- |
| **Code**       | `global_discount_not_available_for_channel`                   |
| **Type**       | `unprocessable_error` — Well formed, but breaks a domain rule |
| **HTTP**       | `422`                                                         |
| **Retriable?** | No                                                            |

## What to do [#what-to-do]

The SII portal’s emission form has no global-discount field: its `EFXP_PCT_DESC`/`EFXP_MNT_DESC` inputs are commented out in the captured form. Accepting it would quote you a discounted total and file the undiscounted one, so it is refused rather than silently dropped. Fold the discount into `items[].unit_price`, or emit through `emission_channel=mercado`, whose engine writes the SII’s `<DscRcgGlobal>`. `items[].discount_percent` is refused on this channel for the same reason.

> **Warning**
>
> Retrying the same request will fail the same way. Change the request, not the frequency.

## The envelope [#the-envelope]

```json
{
  "error": {
    "type": "unprocessable_error",
    "code": "global_discount_not_available_for_channel",
    "message": "…",
    "hint": "The SII portal’s emission form has no global-discount field: its `EFXP_PCT_DESC`/`EFXP_MNT_DESC` inputs are commented out in the captured form. Accepting it would quote you a discounted total and file the undiscounted one, so it is refused rather than silently dropped. Fold the discount into `items[].unit_price`, or emit through `emission_channel=mercado`, whose engine writes the SII’s `<DscRcgGlobal>`. `items[].discount_percent` is refused on this channel for the same reason.",
    "retriable": false,
    "doc_url": "https://docs.facturia.cl/errors/global_discount_not_available_for_channel",
    "request_id": "req_01K2R7Q9M4T2VB"
  }
}
```

Program against `code`, never against `message` — the prose can be rewritten, the code cannot (§5.8).

`hint` and `retriable` arrive in the response with these exact values: they are a function of `code` and come from the same dictionary `GET /v1/error_codes` serves, so the envelope and the dictionary cannot disagree. Both are English on the wire by design — one registry, one language. More in [The error envelope](/en/docs/errores).

## See also [#see-also]

- [Every code](/en/docs/errores/codigos): The full table, grouped by where you will run into it.

- [The error envelope](/en/docs/errores): The nine types, the request_id and how to handle them in practice.

The machine-readable copy of this page lives at `GET /v1/error_codes`, unauthenticated.